Support

OmniBall

How much does an OmniBall weigh?

The OmniBall weigh 4lbs each.

Will the OmniBall be available in other sizes?

As you may have seen on Spike’s Sweat Inc, Jillian Michaels requested and received a 2lb OmniBall prototype. We are working with our manufacturer to make these available to purchase as early as Fall 2016!

Will the OmniBall be available in other colors?

We are working with our manufacturer to offer a black OmniBall option available to purchase as early as Fall 2016!

Does the OmniBall work on all surfaces?

The OmniBall works on most in-home or gym surfaces such as carpet, hardwood, linoleum, rubber gym floors etc. The smoother the surface the less friction there will be. Smooth clean surfaces with the least amount of dirt or dust are best for the functionality of the product long term. We suggest not using them on any rough surfaces such as sidewalk, hard concrete or any floor type where the ball can be damaged.

Does the OmniBall require assembly?

There is no assembly required. OmniBall comes assembled and ready to use upon arrival!

How durable is the OmniBall?

The OmniBall is made from ABS Plastic and are extremely durable and will not break in normal workout conditions. Please review the manufacturer’s warranty for the details on the 1-year warranty.

What is the weight limit of the OmniBall?

OmniBall can support over 300lbs of pressure. Rarely do you apply the full weight of your body on the ball(s) all at once, so there is little reason to hesitate when using any of the products. However, use caution any time you use the product to make sure you are using the proper techniques when performing each exercise.

Does the OmniBall require maintenance?

There is no scheduled maintenance required with the OmniBall. Occasionally, the ball bearings may get congested with dirt, carpet particles, pet hair etc. from rolling on the floor. If this occurs, add a small amount of water to the inside of the ball(s), place right side up with a paper towel under the ball and roll the ball around on the paper towel. Continue this until dirt/particles are removed onto the paper towel. Repeat as many times as necessary.

We Didn’t Answer Your OmniBall Question? Click Here!

Button text

ROCK 360

How much does the Rock 360 weigh?

The Rock 360 weighs approximately 8lbs.

Does the Rock 360 work on all surfaces?

The Rock 360 works on most in-home or gym surfaces such as carpet, hardwood, linoleum, rubber gym floors etc. The smoother the surface the less friction there will be. Smooth clean surfaces with the least amount of dirt or dust are best for the functionality of the product long term. We suggest not using them on any rough surfaces such as sidewalk, hard concrete or any floor type where the ball can be damaged.

Does the Rock 360 require assembly?

There is no assembly required. Rock 360 comes assembled and ready to use upon arrival!

How durable is the Rock 360?

The Rock 360 is made from ABS Plastic and are extremely durable and will not break in normal workout conditions. Please review the manufacturer’s warranty for the details on the 1-year warranty.

What is the weight limit of the Rock 360?

The Rock 360 can support over 300lbs of pressure. Rarely do you apply the full weight of your body on the ball(s) all at once, so there is little reason to hesitate when using any of the products. However, use caution any time you use the product to make sure you are using the proper techniques when performing each exercise.

Does the Rock 360 require maintenance?

There is no scheduled maintenance required with the Rock 360. Occasionally, the ball bearings may get congested with dirt, carpet particles, pet hair etc. from rolling on the floor. If this occurs, add a small amount of water to the inside of the ball(s), place right side up with a paper towel under the ball and roll the ball around on the paper towel. Continue this until dirt/particles are removed onto the paper towel. Repeat as many times as necessary.

Will the Rock 360 phone clip fit my phone?

The phone clip fits most smart phones and attaches directly to the ROCK 360. Remove the badge by pressing up on the arrow. This will release the badge and allow you to attach the phone clip. The phone clip slides in very easily, but be careful not to pull or push too hard on the clip in order to avoid breaking it. Slide the clip up to take it off or down to put it on, never pull it straight out. We designed the phone clip to breakaway if it is pulled out. If this happens, the clip can be easily put back together. We do not offer warranty at this time for the phone clips but new ones can be purchased for $5.

Unfortunately, the ROCK 360 phone clip does not fit the iPhone 6 Plus or the Samsung Galaxy Note. We are working on designing a bigger phone clip. We apologize for this inconvenience.

We Didn’t Answer Your Rock 360 Question? Click Here!

Button text

Locker

How do I access my FEWDM Locker?

If you purchased a FEWDM workout, you have downloads or videos that you’ll need to access. These workouts are available on our website in your personal locker.

To access your locker, please follow the instructions below:

  1. Log into your account using your email address and password.
  2. A My Locker link will appear in the navigation menu at the top of your page.

How do I reset my password?

If you attempt to login but don’t remember your password, click here to reset.